When you visit our website, we only collect high level information about your visit to our website, including the uniform resource locator (URL) clickstream to, through and from the site (including date and time) pages you viewed or searched for, page response times, download errors, length of visit to certain pages, referral sources, page interaction information (such as scrolling and clicks) and methods used to browse away from the page. We use this information to continue to improve your overall user experience as well as the content that we produce.
The only exceptions to this are as follows:
- When you give it to us directly – for example when you contact us by email, phone, online form or letter. This is for the purposes of ensuring that we provide the best customer service.
- When your information is available publicly – for example when you choose to interact with us through platforms such as Facebook, LinkedIn, YouTube, Instagram and Twitter