Emergency Services Control Room Operator
Department Name: Emergency Services & Island Security
Job Title: Emergency Services Control Room Operator
FIG Grade G2: Starting Salary £20,635 – £27,268 per annum depending on qualifications and experience
The opportunity: To be the first point of contact for the Emergency Services and the Maritime ship to shore radio service, including the efficient management of the telephone switch board and radio communication systems, accurately assessing non-emergency and emergency calls for assistance, the control and management of Government resources and receiving all visitors to Police Headquarters. Essential criteria include 5 GCSE passes at Grade 4+ or Grade C+ (or equivalent), a minimum of 5 years’ relevant administrative/clerical experience, the ability to communicate fluently in English both verbally and in writing, excellent ‘listening’ skills and a high-level computer literacy. The post holder will be expected to work during unsociable hours, including weekends and public holidays and work a designated shift pattern. This post will attract unsociable hours payments. Uniform will be worn and a polite and courteous manner is essential as the job holder will be, in the majority of cases, the first point of contact for visitors and callers. Whilst the position is ideally full-time to cover a period of maternity leave we would welcome casual applicants too.
Contact Type: This post is a temporary one to provide maternity cover for the substantive postholder until May 2025.
Closing Date: 06 December 2024
For further information on the post contact Cress Thomas by e-mailing
To download application forms and job descriptions please visit https://falklands.gov.fk/jobs or email